Refund Policy

Effective Date: 27.05.2025

Trial Period

We offer a free 14-day trial so you can evaluate Chartlayers before purchasing. We encourage using the trial before committing to a subscription.

Refunds

Refunds are available under the following conditions:

  • Requested within 14 days of the initial purchase
  • No license activation beyond the trial period has occurred

If you meet these conditions, email us at info@chartlayers.com with your order details.

Renewals

Subscriptions renew automatically unless canceled. Cancel anytime via our portal. Refunds are not issued once a new billing cycle starts.

Exceptions

We may issue refunds outside these terms at our sole discretion (e.g., in cases of technical issues we cannot resolve).